^{Before                                                                          After}

 This department manager at a multi-site chemical manufacturer was about to retire, but his office was a mess and nobody else knew where anything was!

• This manager had occupied his job for 20+ years and knew everything there was to know about it.  However, the information was all in his head (and all over his office)  and not readily accessible to others.
  

• I met with each member of the department to figure out the most logical arrangement for the files, and reorganized them accordingly -- by topic, within plant location.

• With input from the retiring manager, I created a database of files and their locations, a master calendar of required inspections and reports, and a list of current vendors and critical contacts -- all searchable by keyword and downloadable to a PDA.
• Now, colleagues are able to locate any information, anywhere -- even when they are at other plant sites.

• Everyone was able to celebrate the manager's retirement without anxiety, knowing that the work could continue smoothly.
  

 _{What this client said about Elaine Quinn...}

^{"We appreciate the professional manner in which you worked with M. to prepare our company for his retirement."  - Paul S., VP, Human Resources}